Below are steps to help fix packet loss:

1. Check your connection to make sure it’s stable, restart your router/modem.
2. Optimise your connection, run a speed test to check your network speed.
3. Reduce background activities connected to the same network.
4. Relocate the router closer to your device, if possible.
5. Restrict bandwidth usage from other devices if needed.
6. Upgrade your router/modem.