Here’s a list of possible solutions to fix you phone’s screen not turning off during calls:
- Check if you’ve enabled any settings that may be causing the issue
- Check if your phone’s power settings are configured to turn off the screen when you’re in a call
- Check for the latest updates for your phone and download them to see if it solves the issue
- Reboot your device to see if that helps
- Try uninstalling any apps that may be causing the issue
- Reboot your phone in safe mode and see if the issue persists
- Consider restoring your phone to factory settings if the issue still persists