- Check the wireless signal
Ensure that your device is close enough to the wireless router or access point to allow reliable communication.
- Restart the wireless router or access point
Turn off and then on the power to restart the router or access point and its connected devices.
- Test the computer connection
Try connecting to a web page to verify you are connected to the internet.
- Restart the computer
Ensure the computer is connected to the router or access point.
- Check the wireless settings
Verify that the wireless network name, password, and other settings match those on the router or access point.