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How do I fix a vibrating phone that won’t turn on?

< 1 min read

  1. Check to see if your phone is charged and powered on.
  2. Back up your device before further troubleshooting.
  3. Perform a hard reset, by removing and reinserting the battery if removable.
  4. If it still won’t turn on, try plugging it into a power source with the original charger and cable.
  5. Check to ensure that the charging port is not blocked by dirt or other debris.
  6. If the phone vibrates when it is plugged in but still won’t turn on, try a factory reset.
  7. Perform software and firmware updates if the device is still not working.
  8. If the device does not respond, it could be that the device is defective and needs to be serviced or replaced.

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