- Check that the printer and computer are both turned on and the cable used to connect the two is connected properly.
- Check the ink cartridges to make sure they are not empty or need to be replaced.
- Check the driver settings. They may need to be adjusted or you may need to reinstall the printer driver.
- Make sure there is no obstruction to the paper tray.
- If the printer is still not printing black ink, you may need to clean the print head.