To fix a phone that won’t start up:
- Check the correct power source: The phone may not be receiving enough power to start up. Make sure your power source is compatible for charging your phone.
- Check for hardware malfunctions: Keeping the phone powered off, look for any physical damage and clean the power and power port if needed. If still not working proceed to next step.
- Make sure the phone has updated software: Use your phone’s settings to see if there are any software updates needed for your device. Otherwise you may need to restore your phone to a factory settings.
- Seek professional help: If the problem persists, contact a device repair technician to diagnose and fix the problem.