- Force Reboot
Hold down the power key for 8-10 seconds until the device either vibrates or powers off. Once the device is completely off, hold down the power key until the device turns back on. - Check for Overheating
Monitor and make sure the device is not overheating. If it is, then cool down the device before attempting further troubleshooting steps. - Check Updates
If the device is stuck on the boot screen, try checking for an update to the device’s operating system system. - Wipe Cache Partition
Wiping cache partition may help remove erroneous processes that are causing the phone to freeze on the boot screen. - Perform a Factory Reset
This should be a last resort because it removes all user information and settings.