- Check to make sure your phone is not set to Hide Caller ID and the Caller ID option is enabled on your phone.
- Verify that the caller ID feature is enabled through your service provider settings.
- Check for missed software updates, as they may have address compatibility issues with your phone.
- Replace the SIM card in your phone as it may have caused the device to malfunction.
- Contact your service provider if none of the previous steps have corrected the issue.
