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How do I fix a network port not working?

< 1 min read

Here are some steps you can take to try to fix a network port not working:

  1. Verify the network connection
    Check the LED’s on the port to ensure that it is active and light up.
  2. Check the hardware
    Check the cables and hardware to make sure they are securely connected
  3. Check with the switch
    Make sure that the network port for which the issue has been identified is not disabled on the switch.
  4. Reboot equipment
    Check if rebooting the equipment helps to resolve the issue.
  5. Update firmware
    Wait for a firmware update is another solution that might work.
  6. Replace hardware
    If all else fails, replacing hardware is another way to resolve the issue.

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