Here are some steps you can take to try to fix a network port not working:
- Verify the network connection
Check the LED’s on the port to ensure that it is active and light up. - Check the hardware
Check the cables and hardware to make sure they are securely connected - Check with the switch
Make sure that the network port for which the issue has been identified is not disabled on the switch. - Reboot equipment
Check if rebooting the equipment helps to resolve the issue. - Update firmware
Wait for a firmware update is another solution that might work. - Replace hardware
If all else fails, replacing hardware is another way to resolve the issue.