Below are some steps to try if experiencing issues with a network connection:

1. Check to see if router/modem is on and connected to your device.
2. Restart both your device and your network hardware (router/modem).
3. Check the status of your network hardware’s connections, both incoming and outgoing.
4. Check to make sure all wires and connections are secure and that the network cable is properly connected and in working condition.
5. Check to see if the firewall settings or other security software is blocking or interfering with the connection.