- Diagnose the issue.
Check for a driver update for the touch screen. - Check the wiring.
Ensure the connections are secure and tighly connected. - Check the power supply.
Confirm that it’s plugged in and functioning correctly. - Check the software settings and user configuration.
Disable and re-enable the device, adjust the sensitivity settings, confirm the correct monitor is set to the touch screen. - Cleaning the screen.
Wipe the screen with a clean cloth, being careful not to press down too hard.