How do I fix a malfunctioning CD/DVD drive on my computer?

1. Step 1: Look in Device Manager to see if your CD or DVD drive is listed
   
2. Step 2: Uninstall the CD/DVD drive
   
3. Step 3: Restart the computer
   
4. Step 4: Check for Firmware Updates
   
5. Step 5: Try Re-installing the Device
   
6. Step 6: Check the Power
   
7. Step 7: Consider Replacing the CD/DVD Drive