View Categories

How do I fix a frozen or unresponsive screen?

< 1 min read

How do I fix a frozen or unresponsive screen?

  1. Press and hold the power button for 15-20 seconds.
  2. Press and release the volume up button and the volume down button one after the other.
  3. Press and hold the power button for a few seconds to turn on or restart the device.
  4. If resetting doesn’t resolve the issue, contact technical support.

Powered by BetterDocs