To fix a broken or jammed print head:
- Turn the printer off and unplug it from the wall
- Open the printer panel and look for any obvious signs of physical damage to the print head
- Check for any loose cables, remove the print head and examine for any ink residue, check the alignment of the print head with the printer.
- If there is obvious physical damage, contact the printer manufacturer or replace the part.
- Re-attach the print head and plug the printer back in
- Turn the printer back on and perform a test print