How do I check for and remove malware on my computer?

Create a restore point before scanning for malware

A restore point is used to create a backup version of your operating system that you can return to if something goes wrong in your computer

Run a malware scan with your anti-malware software

Anti-malware software identifies malicious programs and clean, quarantine, or delete them.

Check for malware on startup

Malware on startup are programs that run automatically when your computer starts. Check the list of programs in your startup folder or use Windows/macOS Task Manager to view and delete suspicious programs.

Remove hidden associated files

Hidden associated files are files related to the malware that are installed and running in the background. Delete all associated files and folders that are linked to the malicious program.

Check browser extension/add ons

Browser extensions/add ons can introduce malicious codes to your browser. Disable and uninstall any unauthorised/unknown extensions or add ons from your web browsers.

Update your operating system

Install the new updates for your operating system. Operating system updates provide further protection from malicious programs by patching up security flaws in your system.