View Categories

How can I troubleshoot syncing issues between Outlook and the Exchange server?

< 1 min read

How can I troubleshoot syncing issues between Outlook and the Exchange server?

  1. Verify that the user has an active account on the Exchange server.
  2. Check Outlook settings to ensure that the user’s Exchange credentials are correct.
  3. Check the Outlook version for compatibility with the Exchange server.
  4. Check the network connection to ensure that it is correctly configured.
  5. Check Exchange server settings to make sure that the account is enabled and configured correctly.
  6. Verify that the user has the correct permissions to access the Exchange server.
  7. Restart both the Exchange server and Outlook.

Powered by BetterDocs