Below are some steps to troubleshoot issues with emails not being delivered to a specific distribution list in Exchange:
- Access the Exchange admin center in order to view and identify issues with mail flow.
- Check if there are any settings that can interfere with emails being delivered, such as banned words, max size, or mailbox quotas.
- Look for any generic emails that might be being sent.
- Check the Exchange server settings and the message trace.
- Check the Exchange organization settings.
- Check if the distribution list is set up properly.
- Ensure that the distribution list is accessible to those sending emails.
- Verify if there are restrictions to certain domains.