Here is a list of steps you can take to resolve issues with emails not showing up in search results.
- Check the search parameters entered: Make sure you enter your search parameters correctly. For example, if you want to restrict the search to a specific date range, make sure the correct dates are entered.
- Verify that your mailbox is not full: If your mailbox is full, messages will not be saved or received while the message size limit is exceeded.
- Check your automatic save folder: If you have a folder designated as an automatic save folder for attachments or older messages, the new messages may not show up in the search results.
- Check your filter settings: Your filter settings might be blocking messages from certain senders, making them difficult to access.
- Verify that the content of the message is searchable: If the body of the message is encrypted or password-protected, it may not appear in your search results.