View Categories

How can I fix a frozen screen?

< 1 min read

  1. Check to see if your laptop is not just in sleep mode by pressing any key or the power button.

  2. If the laptop still appears frozen, press and hold down the power button until the laptop shuts off.

  3. Wait a few seconds and then press the power button again to turn the laptop back on.

  4. If the laptop still does not respond, disconnect the power cable and remove the batter pack for 30 seconds.

  5. Once the 30 seconds has elapsed re-install the battery and reconnect the power cable and turn the laptop back on.

  6. If the laptop is still frozen, try refreshing or restoring your computer.

Powered by BetterDocs