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Why is my Smart TV not playing videos from my USB drive?

< 1 min read

  1. Ensure the USB is using a supported format
    Check if the USB drive is utilizing a supported streaming format for your Smart TV.
  2. Check the USB file format compatibility
    Check if the video format is compatible with the file format that your Smart TV supports.
  3. Check the file size and resolution
    Confirm if the file size and resolution are compatible with your Smart TV specifications.
  4. Scan for any virus
    Scan the USB for any potential virus or malware.
  5. Update the firmware
    Make sure the firmware of your Smart TV is updated to the latest version.
  6. Restart the TV
    Restart the Smart TV and check if it can detect the USB.

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