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Why is my Smart TV not displaying the correct channel lineup?

< 1 min read

  1. Verify the TV is connected to your cable service.

  2. Check that the scan/auto-program feature has been used to detect available channels.

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  4. Confirm the correct input source is being used for the cable service connection.

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  6. Verify that the correct cable type is being used for the connection.

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  8. Review channel listings on the service provider’s website.

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  10. Check the signal strength for any degradation resulting in poor picture quality.

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  12. Contact customer support for your cable service provider if no changes have resolved the issue.

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