Here is a list of troubleshooting steps to follow:
- Check the Wireless Network
Verify that the wireless network is active, functioning, and that your Smart TV is within range of the network. - Reboot the Smart TV
Unplug your Smart TV and wait for 10 seconds before plugging it back in. - Set Your TV to the Correct Input
Make sure your TV is set to the correct input for the wireless network. - Reset Your Network
Reset your router and modem by unplugging them for at least 10 seconds. - Update Firmware on TV
Make sure everything is up to date by checking your TV settings and updating if necessary.