Below is a list of action items that could help resolve your TV and soundbar connection issue:
- Force TV to rescan for Sources
By forcing your TV to rescan its sources list, new connection or channel options may be available, which could help resolve the connection issue.
- Check your TV and soundbar settings
Verify that the audio and video outputs of your TV and soundbar are compatible and in the correct settings.
- Check HDMI Cables
Ensure your HDMI cables are seated properly, undamaged, and that the correct type of cable is being used to connect the TV and soundbar.
- Try another source
Certain sources (e.g. streaming services) may not be compatible with your soundbar. If possible, try connecting with a different source.
