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How do I troubleshoot the Amazon Prime Video app on my Smart TV?

< 1 min read

  1. Check your device and app version to make sure it’s compatible with Amazon Prime Video.
  2. Check your internet connection.
  3. Restart your device.
  4. Clear your device's cache and data.
  5. Uninstall and reinstall the app.
  6. Reset your device to factory settings.

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