Below are some suggested steps to check why your printer is printing only in black and white:

1. Check Printer Settings
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   • Check the printer settings from your computer to ensure you are printing in color.
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   • In printer settings, review color settings and make sure ‘print in grayscale’ setting is turned off.
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2. Check Printer Configuration
   
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   • Check to make sure the appropriate color printing cartridges are installed and your printer is set up for color printing.
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   • If there are low or empty color cartridges, replace them and ensure they are properly seated.
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3. Check for Software Issues
   
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   • Verify if a printer driver upgrade would be beneficial.
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   • Verify if the software versions for your printer and operating system are compatible.
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