Here is a list of things to try when troubleshooting a printer not working after a software update:
- First, check that the printer is receiving power and is turned on
- Then, check that the printer is correctly connected to your computer
- Update your printer’s driver software. You may be able to do this automatically, or you may need to check the manufacturer’s website for the latest driver version
- Try restarting the printer, computer, and any related networking devices such as routers and modems
- Check the print spooler service to make sure it is running
- Check the printer queue to make sure no jobs are stuck