Why is my printer not responding when I try to print from my phone or tablet?
- Check that the printer is powered on and ready
- Check the printer connection.
- Confirm that Wi-Fi is enabled on the printer and the computer, smartphone, or tablet is connected to the same wireless network as the printer.
- Verify that the printer is connected to the same network as your phone or tablet.
- Confirm that the printer has inking and paper for successful printing.
- If you are using a remote printing service, confirm that you can access the service or website.