Here is a list of things you can do if your printer is not responding:
- Check installation and connection: Ensure printer is properly installed with the latest drivers and is securely connected to your system.
- Check document file type: Ensure document or image file can be printed on this printer and is not corrupted.
- Check paper: Make sure the paper is correctly loaded and compatible with printer (no torn, wrinkled or jammed paper).
- Restart and run troubleshooter: Power-cycle the printer and run a troubleshooter/diagnostic test from your computer.
- Check Printing Command: Double-check Print Command (e.g., Print Preview, Print Settings, etc.) for error messages.