What can I do to ensure my printer is recognizing the correct paper weight?
- Check that the printer settings are correct.
- Verify the type of paper being used.
- Ensure the paper cassette (or tray) is loaded correctly.
- Clean the paper feed rollers if they appear to be clogged or dirt is visible.
- Replace any worn, torn or unusable paper with new paper.
- Replace the toner or cartridge if necessary.