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Why is my printer not recognizing the paper size or type?

< 1 min read

What should I do if my printer is not recognizing the paper size or type?


  1. Check the Paper Tray: Ensure the paper tray has the correct size and type loaded.
  2. Verify Printer Settings: Check the printer settings to make sure the size and type match the loaded paper.
  3. Check Printer Connection: Make sure the printer is properly connected to a computer, and that your computer is recognizing the printer.
  4. Restart Printer: Turn off your printer and turn it back on and then try printing again.
  5. Clean Printer Rollers: Unload the paper tray, turn off the printer and remove any obstructions blocking the printer rollers and then clean them.
  6. Replace Toner Cartridge: Check if your toner cartridge needs replacing and replace it if necessary.
  7. Check for Driver Updates: Go to the manufacturer's website to check if your printer model has any updated drivers available for download.

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