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Why is my printer not recognizing the correct paper type or weight?

< 1 min read

1. Check your printer’s manual and make sure the paper type and weight are correctly set up.
2. Make sure the paper tray is installed securely and doesn’t exceed the maximum capacity.
3. Inspect the paper configuration settings in the printer’s control panel to make sure they match the paper being loaded.
4. Ensure that the paper you are using is evenly stacked without any folds or bends.
5. Check the environment and make sure the printer is sitting on a level surface.

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