Why is my printer not recognizing the correct ink or toner cartridges?
- Check that the ink or toner cartridges are correct for your printer model.
- Reboot the printer.
- Check that the contact points on the ink or toner cartridge and the printer are clean and free of debris.
- Verify that the printer is on the latest firmware version.
- Check that the printer is configured for your region.
- Try installing the ink or toner cartridge again.