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Why is my printer not recognizing multiple cartridges in the correct order?

< 1 min read

  1. Check to make sure all of the cartridges have been inserted in the printer consistently with the arrows and slots in the correct locations.

  2. Make sure that the electrical contacts of each cartridge are securely in contact with the inner contacts of the printer.

  3. Clean the contacts of the cartridges and printer with a lint-free cloth or swab.

  4. If this does not fix the issue, try reseating the cartridges in the printer, power cycling the printer, or aligning the printer.

  5. If the issue persists, refer to the instruction manuals specific to your model of Printer to see if any further troubleshooting steps can be taken.

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