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Why is my printer not recognizing an external hard drive or USB flash drive?

< 1 min read

1. Check that your device is compatible with your printer.
2. Check that the USB cable is properly connected.
3. Restart your device and printer.
4. Update printer drivers and firmware.
5. Check if there is a size limitation for files.
6. Check if the file format is supported.
7. Run a printer troubleshooter.

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