To troubleshoot why your printer is not printing at the expected image quality, please follow these steps:

1. Check the ink levels for the cartridges installed in the printer. Look for low or empty color and black cartridges and replace as necessary.
2. Inspect the paper path of the printer for any obstructions that may prevent a smooth path for the paper.
3. Update the printer software by downloading the latest version from the manufacturer website, or perform a system restore.
4. Verify that the correct paper and cartridge type is being used.
5. Clean the printheads.
6. Check the application compatibility. Make sure the applications you are using to print are compatible with the printer.

After completing these steps, if the issue still persists, please contact the manufacturer’s support line.