Here are some steps you can take to resolve your printer connection issue:

1. Check that the printer is plugged in and powered on.
2. Make sure the printer is connected to the same network as the device it is trying to print from.
3. Restart the printer, router, and device that you are attempting to print from.
4. Update the printer drivers if needed.
5. Make sure the IP address is correct.
6. Try temporarily disabling the firewall or antivirus software running on the device you are trying to print from.