Here is a list of steps to troubleshoot a toner cartridge issue on your printer:

1. Check the printer settings to make sure the amount of toner being used is set to an acceptable level.
2. Clean the contact points where the toner cartridge connects to the printer.
3. Replace the toner cartridge with a new one that has been properly sealed and stored properly.
4. Check that the toner cartridge is the correct model for your printer.
5. You may need to recalibrate the printer by following the manufacturer’s instructions.