Below are a few steps you can take to troubleshoot Wi-Fi connectivity issues:
- Check that the Wi-Fi is on and that you are connected to your router or access point.
- Reboot your router or access point by unplugging it and plugging it back in.
- If you are connecting with a Virtual Private Network, disconnect it and try connecting directly with your home Internet.
- Restart your device and try connecting again.
- Check your version of Wi-Fi security, as older security versions may be incompatible with the router or access point.