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How do I fix a scanning software issue on my printer?

< 1 min read

  1. Check the printer’s power cord and USB cable connection.
  2. Unplug and then plug back in the cables securely connected to the back of your printer.
  3. Turn the printer off and then on again.
  4. Update printer drivers and firmware.
  5. Check the available memory on your computer.
  6. Adjust resolution and image type settings.
  7. Restart your computer.
  8. Clear print jobs that are pending.

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