Here is a list of things that you can do to try and fix this issue:
- Make sure that the disc is compatible with your computer.
- Check your CD/DVD drive to ensure it is not dusty or malfunctioning.
- Check to see if the disc being read is scratched, damaged or dirty.
- Make sure your computer is updated with the latest drivers, updates, and updates from the manufacturer’s website.
- Reinstall or update the software that is associated with the disc(s).