Follow these steps to troubleshoot your wireless keyboard or mouse:
- Replace the battery in the keyboard with a new one.
- Check the USB receiver on the computer.
- Clean the USB receiver, connectors, and keyboard.
- Unplug all wired devices (if your computer uses a USB connection, unplug the USB receiver for the wireless device).
- Restart the computer.
- Reconnect the wireless peripheral devices to the computer.