Try these steps to troubleshoot the issue and get your Bluetooth device connected:

1. Verify that the Bluetooth device is powered on and in discoverable mode.
2. Make sure that your computer’s Bluetooth is enabled.
3. If you’re having trouble connecting to a specific device, try deleting it from the device list and re-pairing it.
4. If the connection issue persist, you can try restarting or resetting your Bluetooth-enabled device.