View Categories

How do I troubleshoot video playback issues?

< 1 min read

  1. Check the video playback settings and ensure that the desired video format is selected.


  2. Check the internet connection speed. Slow speeds can cause videos to buffer frequently.


  3. Check the hardware of the computer. Make sure it meets the recommended system requirements for the video player.


  4. Clear the cache and browsing data of the browser.


  5. Reinstall the video player and try again.


Powered by BetterDocs