Why is my internet not working on my streaming device?

Check your router
Ensure that your router is powered on. If your router is not powered on there will be no way for your streaming device to connect.
Check that your router is plugged in
Confirm that the router is properly plugged in to a working power source. The router will not power up if it is not plugged in correctly.
Check to make sure that your internet is working
Test your internet on your computer or another device. If it is not working, then you need to contact your internet Service Provider.
Check that your network is working
Test your network connection on your computer or another device. If it is not working, you need to troubleshoot your connection.
Check your streaming device
Restart your streaming device and log back in. If it is still not connecting, contact the streaming device manufacturer for help.