Here are some tips to help troubleshoot internet connection issues:
- Check the power cord for your modem and router. Make sure they are securely connected.
- Reset your modem and router. Turn both devices off for 30 seconds, then turn back on.
- Check if the LED light indicators are on for your modem and router. If a light is off, make sure it’s plugged it.
- Check to see if the Ethernet cable that connects your modem and router is firmly installed.
- Restart your computer.
- Check for any unexpected system or application updates on your computer.
- Check if any internet browser extensions, add-ons, or plugins are impacting your connection.
- Check if your wireless channel is too crowded. Try to switch to another wireless channel.
- Run a speed test to see is your connection is where it should be.