What should I do if my modem is not connecting to the internet?
- Check that your modem and router are receiving power
- Ensure the router/modem is correctly connected to your internet service
- Ensure your cables are firmly plugged in to the router/modem and the wall
- Run diagnostics on your modem/router
- Restart your modem/router
- Reboot your computer
- Check your internet service provider for any outages on their end