Typical causes of interrupted internet connectivity include issues related to hardware, software, or network failures that reduce the amount of available bandwidth for a connection. To troubleshoot the issue, you should:
- Check the cables, modem, router, switch, and access point are securely connected.
- Test the speed of your connection for potentially slower speeds.
- Restart the modem, router, and other network devices by unplugging them for 30 seconds and then plugging them back in.
- Update any software that may be related to the connection.
- Confirm you are connected to the correct wireless network by checking your settings.
- Identify and address any application that may be saturating the connection by streaming data or downloads.