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Why is my phone’s volume button not working?

< 1 min read

  1. Check that the volume button has not been accidentally muted.
    Have you checked if the volume is on mute or not?
  2. Remove your phone case or back cover.
    It is possible something may be blocking the volume rocker or buttons from functioning properly.
  3. Clean debris from the volume buttons and other ports.
    Use a q-tip or a clean cloth to remove any debris from the volume buttons and other ports.
  4. Check if other volume options are functional.
    Can you adjust your app’s volume or your media player’s volume?
  5. Restart your phone.
    You could try restarting your phone to see if it resolves the issue.
  6. Check the settings.
    It may be worth taking a look at your Settings menu to check if the audio controls are set properly.
  7. Check the warranty status of your device.
    If your phone is still under warranty, you can take it to an authorised service centre to get it fixed.

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