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Why is my device’s touch ID not working?

< 1 min read


Try these steps to restore your touch ID functioning:

  1. Check your biometric settings to make sure touch ID is still enabled
  2. Make sure your finger is clean and dry
  3. Try entering your passcode instead of using touch ID
  4. Reboot your device and try again
If none of these steps work, please reach out to your device manufacturer for additional assistance.

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