Here are some potential solutions to try before continuing troubleshooting:
- Reboot the device
- Verify that the hotspot is broadcasting a signal
- Verify that your device’s Wi-Fi connectivity is enabled
- Verify that your device is within range of the hotspot
- Verify that your device is not set to Airplane Mode
- Verify that correct credentials are entered to connect to the hotspot
- Verify that there are no other environmental issues blocking the connection
